Effective date: February 24, 2026

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Joey’s Auto Detailing LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

If you have any questions, please contact us at:

Email: joeysdetailingclt@gmail.com

Phone: 704-492-4501
Location: North Carolina, United States

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1. Information We Collect

We may collect personal information that you voluntarily provide when you complete a booking form, contact form, or request services. This may include:

• First name

• Last name

• Phone number

• Email address

• Service address

• Vehicle make and model

• Service requested

We may also automatically collect certain website usage information including:

• Pages visited

• Time spent on pages

• Device type

• IP address

• Browser type

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2. How We Use Your Information

We use collected information to:

• Schedule and provide detailing services

• Send booking confirmations and service updates

• Respond to customer inquiries

• Process payments through third-party processors

• Send promotional offers if you opt in

• Improve our website and marketing efforts

• Maintain accounting and tax records

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3. SMS Text Messaging

If you opt in to receive SMS messages from Joey’s Auto Detailing LLC, we may send:

• Appointment confirmations

• Appointment reminders

• Service updates

• Maintenance plan notifications

• Occasional promotional offers

Message frequency varies but typically ranges from 1 to 4 messages per month depending on services booked.

Message and data rates may apply.

You may opt out at any time by replying STOP.
You may request assistance by replying HELP.

Consent to receive text messages is not required to purchase services.

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4. Mobile Information Sharing Statement

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

We may share your information with service providers who assist us in operating our business, including payment processors, CRM platforms, and messaging service providers, but only to provide services on our behalf.

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5. Payment Processing

We do not store credit card information on our website. Payments may be processed through third-party providers such as Square. These providers handle your payment information according to their own privacy policies.

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6. Marketing & Advertising

We may use third-party advertising platforms including:

• Facebook and Instagram Ads

• Google Ads

These platforms may use cookies or tracking technologies to collect information about your interaction with our website in order to provide targeted advertisements.

You may adjust your browser settings to refuse cookies or manage tracking preferences.

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7. Information Sharing

We do not sell your personal information.

We may share information with:

• Marketing agencies assisting with advertising

• GoHighLevel (CRM and messaging platform)

• Square (payment processing)

• Service providers necessary to operate our business

All service providers are required to safeguard your information.

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8. Data Retention

We retain customer information as necessary for:

• Service history

• Customer support

• Accounting and tax purposes

• Legal compliance

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9. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information. However, no online transmission or storage system is guaranteed to be 100 percent secure.

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10. Your Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

To make a request, contact us at joeysdetailingclt@gmail.com

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11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

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12. Changes To This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

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If you have questions regarding this Privacy Policy, please contact:

Joey's Auto Detailing LLC

Email: joeysdetailingclt@gmail.com

Phone: 704-492-4501